In certain situations you may need to cancel or suspend an incoming  On the right-hand side of every automated cash flow entry, you'll see a "suspend" icon that allows you to suspend the automated transfer for that particular item. When suspended, the item will not trigger any transfers until it is resumed. This is useful for situations where cash priorities change, or when a transaction is delayed or no longer necessary and you can reactivate the item at any time if needed.

  The Fund Holding Period is a customizable buffer period set by the user for any Reserve Cash Flow Item. When a Reserve Cash item is entered into cash flow items, they will be held for ⁠up to 3 days⁠. If the funds are not utilized during this time, they will be moved back to the investment account. The default number of days that the system will hold it is 3 days but you have the ability to change it. Here’s how to edit the number of days: Go to integrations and select the account you want to change the fund holding period: Edit the fund holding period Update Changes. That's it, you're all done!

  What is the Approval Workflow feature? The approval workflow feature allows users to define conditions for when and who needs to approve cash flow items for payouts and FX conversions.. This capability enables companies to consolidate their financial approval processes into CashWise. 2. Settings & Customization How can users customize approval workflows? Users can create their own approval workflows and define transaction limits. If a transaction exceeds the set limit, it must be approved by a designated approver before processing. This feature also supports multi-layer approvals, allowing multiple approvers to review transactions at different stages for enhanced security. Who can create approval workflows? Owners: Can create workflows, which are automatically implemented. Admins: Can create workflows, but they require approval from an owner before taking effect. Note:Changing the approval workflow will only affect new approvals, existing approvals will follow the original fl...

  What is the Planned Date? The Planned Date is available in some accounting systems like Xero to represent the date that a manual payment will be made. This date is for your own records and doesn’t affect the supplier’s due date. CashWise will automatically synchronize the planned date with bill payment information for supported accounting systems like Xero. When a planned date is added, Xero displays it at the top of the Awaiting Payment tab, grouping multiple payments by date. More info on Xero’s Planned Date can be found over here . How does it work? When the Xero integration is set to “Reserve Cash” mode, CashWise will take actions on the planned date in Xero such that whenever a Planned date is set to a Bill payment in an accounting system, it will automatically create a Reserve Cash Cash Flow Item inside CashWise, ensuring that cash is always ready to pay for any bill payment that you need to pay.   How do I implement it? Step 1: Go to CashWise → Account Integrations →...

What is the Planned Date? The Planned Date is available in some accounting systems like Xero to represent the date that a manual payment will be made. This date is for your own records and doesn’t affect the supplier’s due date. CashWise will automatically synchronize the planned date with bill payment information for supported accounting systems like Xero. When a planned date is added, Xero displays it at the top of the Awaiting Payment tab, grouping multiple payments by date. More info on Xero’s Planned Date can be found over here . How does it work? When the Xero integration is set to “Reserve Cash” mode, CashWise will take actions on the planned date in Xero such that whenever a Planned date is set to a Bill payment in an accounting system, it will automatically create a Reserve Cash Cash Flow Item inside CashWise, ensuring that cash is always ready to pay for any bill payment that you need to pay.   How do I implement it? Step 1: Go to CashWise → Account Integrations → Sele...

  If you encounter a “user_id not found” error while trying to log in with Xero, you need to relink your Xero connection. Follow the steps below: Step 1: Log in with your email and password; reset password if necessary Step 2: Click on the top right profile icon and click on user profile Step 3: Click on Security tab and toggle Login with Xero to off then back on Step 4: Sign in to Xero and Link Xero accordingly That’s it, you’re all set! 

To use Airwallex approval workflow with CashWise, you first need to enable it.  Follow this FAQ . Once enabled, Airwallex approval seamlessly works alongside CashWise and increases the security of  your transaction workflow. How It Works: All Cash Flow Items that reach their scheduled date in CashWise will automatically be posted to Airwallex at 3pm on the payment due date. Airwallex presents all scheduled Cash Flow Items into a single list for easy review and approval. Transactions can then be reviewed and approved on a set schedule, typically daily, simplifying the process and ensuring timely payouts. This integration ensures a smooth approval process while maintaining control over your transactions.

You can sign up for CashWise via one of 2 methods:   Directly via CashWise: https://app.cashwise.asia/users/sign_up Via the Xero App Store: https://apps.xero.com/search?q=cashwise The following steps are for the Xero App Store signup Enter your Xero credentials to login Follow any additional authentication steps as prompted. Select Your Organisation Choose the organisati on you want to connect to CashWise. Note: You can only connect one Xero account per CashWise account. Complete the Onboarding Form Once connected, you will be directed to the onboarding form. Upload all the required documents. Wait for Approval CashWise will review your submission and notify you once your account is approved You will be notified once your account is approved. After approval, you can log in to CashWise directly using your Xero account. Your CashWise account is now ready and fully connected to Xero!  You should also see your Xero Account connected under Account Settings > Integrations. R...

  The Integrations page is where you connect your third party financial institutions and apps.  Changes can only be performed by your Company Admin. Navigate to  Account Settings  and Select the  Integrations  tab The Integrations tab is divided into 3 areas: Transactional  - These are bank and payment accounts which can hold, move and convert (FX) cash. Investment  - These are investment accounts which can hold and convert (FX) investments.  At this time, only Syfe is supported.  It is configured and connected by CashWise. Applications  - Connected applications which provide data and transaction statuses to CashWise If there is an integration you would like to see, please do drop us a note at  support@cashwise.asia . Next Steps Configuring Transactional Accounts Connecting Xero into CashWise Related How to Link your Airwallex Account How to Create a Wise API Key

  A: When using the automated payout feature in CashWise, it’s important to set a Cash Reserve or Payout before adding funds to your Airwallex or Wise account.  If you add funds to your account without first setting the payout, there is a chance that the CashWise system may detect the newly added funds as idle cash and automatically transfer them to an investment account. This can cause unintended movement of your funds and may delay or disrupt your scheduled payouts. So setting cash flow items first ensures that the system properly allocates and protects the funds you need for the scheduled payout.